Web chat widget

Put your agent on your website as a chat bubble. Visitors get instant answers from the same agent — and the same knowledge — that powers your phone line. One line of code to embed.

Where: open an agent → Web chat widget. For a full walkthrough see the Website chat widget use case.

Appearance

Set how the bubble looks and behaves:

Primary color — match your brand.
Position — bottom-right or bottom-left.
Welcome message — the first line visitors see when they open it.

Allowed domain

Enter the domain you’ll embed it on (e.g. yourbusiness.com). The widget only loads there — this stops your agent from being embedded on sites you don’t control.

Copy the embed snippet

The tab shows a one-line snippet unique to this agent. Copy it.


<!-- copy the exact snippet shown on the Web chat widget tab -->
<script src="https://televox.vercel.app/widget.js" data-agent="YOUR_AGENT_ID" async></script>

Paste it on your site

Add the snippet just before the closing </body> tag of your pages (or your site builder’s “custom code / footer” area). Publish — the bubble appears.

If the bubble doesn’t show up, the allowed domain almost always doesn’t match the site exactly (e.g. www. vs not). Make them identical.

What visitors get

Instant answers grounded in your knowledge — same accuracy as the phone agent.
Lead capture via Extractors, just like on calls.
Chat → voice continuity: a visitor can move from typing to a voice call and the agent keeps the context — it won’t make them repeat themselves.

Best practices

Use the same agent for chat and phone so answers stay consistent everywhere.
Set a helpful welcome message that invites a real question (“Ask me about our services or hours”).
Test on the live domain — the allowed-domain rule means it won’t run on localhost unless you add it.

Next steps

Full walkthrough Improve answers (Knowledge)