AI phone receptionist
Answer every call 24/7 — the agent greets callers, answers questions from your knowledge, and books appointments automatically.
What you’ll build: a phone agent that picks up, answers from your business info, and books a slot on your calendar.
▶️ Video walkthrough — coming soon.
Create the agent
Follow the Quickstart to create an agent with a greeting and a short prompt (e.g. “You’re the receptionist for Bright Smile Dental. Be warm and brief. Answer questions and book appointments.”).
Add your knowledge
Open the agent → Knowledge, and upload what it should know — a PDF, a web page URL, or pasted text (services, hours, pricing, insurance, FAQs). The agent answers only from this, so it won’t make things up.
📸 Screenshot — the Knowledge tab after uploading an “About the clinic” document.
Small knowledge bases are loaded whole into the agent, so it always has 100% of the facts — no “I couldn’t find that.”
Let it book appointments
- Go to Dashboard → Integrations and connect Cal.com.
- Open the agent → Actions → add a Booking action and choose your event type.
Now the agent can check real availability and book on the call.
📸 Screenshot — the Actions tab with a Booking action added.
Attach a phone number
Dashboard → Phone numbers → get a number and assign it to this agent.
Take a test call
Call the number. The agent should greet you, answer a question from your knowledge, and offer to book.
📸 Screenshot — a finished call in Call history with the transcript.
✅ Result
A receptionist that never misses a call, answers accurately from your docs, and fills your calendar — with every call logged in Call history (and recorded, if you enable it on the agent).