Team & workspaces
Everything in Televox lives inside a workspace — your agents, numbers, knowledge, calls, and team. Invite colleagues so you can build and manage agents together.
Where: Dashboard → Team.
Workspaces
- A workspace is your company’s private space. All its data is isolated from every other workspace.
- Everyone you invite shares the same agents, phone numbers, knowledge, and call history.
- You sign up into your own workspace; you can be a member of others you’re invited to.
Inviting people
- Invite by email from the Team page — they join your workspace.
- Manage roles:
- Owner — full control, including team and billing.
- Member — build and run agents, view history.
- Remove a member to revoke their access immediately.
Workspace isolation is also how Televox keeps each business’s caller data separate and protected — a key point when you tell customers their data is safe.
Best practices
- Give each teammate their own login rather than sharing one — history and changes stay attributable.
- Keep Owner to the people who should manage billing and the team; everyone else can be a Member.
Last updated on